Refund policy

Pre-orders

Right now every order is a pre-order of our first run. You can cancel for a full refund at any time before your piece ships, no questions asked, by replying to your order confirmation email. If the first run sells out before your piece is made, or we do not go into production for any reason, your pre-order is refunded in full, automatically, to the original payment method. Pre-orders ship after our first drop on Black Friday, November 27, 2026. The first run is small and pre-orders are filled in the order they come in; if we run out before yours is made, you get a full refund automatically.

Complimentary returns and exchanges

If something is not right, you can return or exchange it within 30 days of delivery, free of charge. Items need to be unworn, unwashed, and have their original tags attached.

How to start a return or exchange

Reply to your order confirmation email with your order number and the item you would like to send back or swap. We will email you a prepaid return label and instructions. Items sent back without first asking us will not be accepted.

Refunds

Once we receive your return and check it over, we will email you to confirm. Approved refunds go back to your original payment method within 5 to 7 business days. Your bank or card issuer may take a little longer to post it. Items purchased as a gift are refunded as store credit.

Exchanges

The fastest way to get a different size or color is to start an exchange within 30 days. We will send the new piece once the original is on its way back to us.

Final sale

Pieces marked Final Sale and gift cards cannot be returned or exchanged.

Damaged or wrong item

If your order arrives damaged or you received the wrong piece, email us within 7 days of delivery with a photo and we will make it right.

Questions

Reply to your order confirmation email and we will help.